Shipping & returns

Shipping
We aim to process your order within 2-3 working days for delivery in The Netherlands. International orders normally will take 5-14 working days. We cannot guarantee this for the full 100% because we are depending on other parties. Claims for late deliveries are not accepted.
All our products will be carefully packed to make the order feel like a present. The packages are send with Post NL.

Shipping costs within The Netherlands: €6,95

International Shipping
We deliver in- and outside of Europe.

Europe: €10,00
Rest of the world: €20,00

Customs and duty Shipments outside the European Union may be subject to import duty/tax or customs clearance charges, which may be applied once a shipment reaches the country. We have no control over additional customs charges and as such, these charges has to be paid by the purchaser.

Guarantee and return
OHMYHOME takes good care of her products and would like to offer you the best. If for any reason you are not fully satisfied with your order, you can return the item(s) within 7 days. Exchanges and refunds are issued providing the product has not been used and is not damaged.
For returning the products, you can email us at info@ohmyhome.nl to notify us of a return/exchange. Shipping and handling charges are non-refundable.

Privacy
We respect your privacy. All information we collect is primarily used to process your order. When you sign up on our online store as a new customer, you will be asked to provide some personal information. This information is used only for the purposes of processing and shipping your order, and will under no circumstance be sold, disclosed or distributed to any third party.

Our Terms of Delivery apply on every delivery by OHMYHOME.

Contact
If you have any questions or suggestions please contact us.

Email: info@ohmyhome.nl